A new study found that eye contact during video calls can elicit similar psychophysiological responses than those in genuine, in-person eye contact. Videoconferencing has become more commonplace than ever. Particularly now as the coronavirus pandemic limits social interactions, people are relying on video calls to connect with friends and family and to work from home.…

Matrix, process, or something else? The structure of an organization is of little significance for its success, as long as there is systems intelligence, according to a new study. Systems Intelligence is a concept created by Saarinen and Hamalainen connecting human sensitivity and engineering thinking, which takes comprehensive interaction between individuals and their environments into…

Marketers can capitalize on the power of serendipity to increase consumer satisfaction. Netflix knows you are tired of choice. The streaming service recently introduced what might be the perfect hack: a shuffle button that eliminates choice and plays a randomly selected program for the consumer. Under COVID-19 restrictions, the newly homebound were happy to have…

Customers who feel afraid in the wake of a data breach care more about the size and scope of the breach than do angry customers, according to new research. The findings also extend to the stock market, where a company’s stock price can be influenced by the size of the breach when the news coverage…

Climate change poses a potentially devastating economic threat to low-income cattle farmers in poor countries due to increasing heat stress on the animals. Globally, by the end of this century those producers may face financial loss between $15 and $40 billion annually. Farmers in tropical regions — including large parts of South America, Asia and…

New research reveals how frequently being the target of workplace bullying not only leads to health-related problems but can also cause victims to behave badly themselves. The study found that in some cases this is characterized by a lack of problem solving and high avoidance coping strategies. The study, led by the University of East…

Researchers discovered that a brief 15-minute walk in a hot outdoor environment impairs cognitive function. Moreover, this effect was most pronounced in sleep-deprived men and could negatively impact the productivity and learning of workers and students in urban cities in the summer months. In a study published this month in Building and Environment, researchers from…

On average, men not only showed less empathy toward temporary agricultural laborers but also were less likely to see food supply and production as national security issues, according to a new study. This particular finding relating to gender stood out from the rest of the study’s results. The survey was conducted before and during the…

New research brings a methodology called tensor decomposition — used by scientists to find patterns in massive volumes of data — into the world of online shopping to recommend complementary products more carefully tailored to customer preferences. These algorithms typically work by associating purchased items with items other shoppers have frequently purchased alongside them. If…

A researcher says a tiny tweak to how certain trades happen could make for more efficient stock markets, and it’s already being adopted by major players. The blink of an eye takes just a tenth of a second, but that’s an eternity in today’s stock markets, where automated transactions are calculated in millionths of seconds.…